“Honest 1” is a misnomer. My wife was charged $260 for diagnostics. When she brought up that the pricing was never discussed with her the previous day, she was gaslit about it. To be clear, had she been told how much diagnostics would cost, we wouldn’t have bothered leaving our car there. I had been the one to put down the info for my wife’s car for the apartment, yet when I was called about the issues, the person I spoke with kept referring to what my wife had put, and asked about “my perspective” on the issue, which they couldn’t replicate, despite the issue happening to us multiple times during a drive. It seemed like they weren’t willing to take the word of a perceived woman. On top of that, there was no discussion of when to expect the loaner car back, or the $500 deposit for the car, yet there was a demand that we brought the car back that very day when I told them I’d need to work on the car myself. We have no trust in this place and we will not be going back after the way my wife has been treated and how deceptive they were with us.