New Hope Auto Repair

I brought the car in to replace the starter. When I picked the car up and started it the engine idle was terrible and I was afraid to drive it. When the car was dropped off to replace the starter the engine ran fine and there was no problem with the engine idle.I can not understand why the engine idle was fine when I dropped the car off but when I picked it up it felt like the engine was going to stop any second.

Steve Juneau is my go to guy, he explains the problem, what need's to be fixed and how much it will cost. He keeps me updated on the work and goes over the bill with me when it's done...no surprise's !

I love going to Honest 1 in New hope. The staff is so friendly and have a great sense of humor. Thanks for making my visits here welcome!!

Great service once again. Even though the schedule of the day was booked they still found a way to fit me in. The service was perfect and future repairs were explained to me. Great JOB!

Excellent service very thorough

Funny how the response only addresses the spill on my car but not how they tried to overcharge me. They insisted on $175 diagnostic fee. Luther Service had it diagnosed in about 10 min. AVOID THIS PLACE Not sure what they spilled on my car but gross. Someone owes me $15 for a car wash I was told by Honest 1 the only way to diagnose the problem was a $175 test Luther Kia diagnosed the problem in under 30 minutes "Honest" -1 charged me a diagnostic, of $50 plus "shop's fees" only to tell me incorrect information. Honest 1 is either not honest or they are incompetent. Either way I would avoid them.

upfront with all pricing. Have had 2 cars worked on and happy with results. Very customer service oriented. All the "Steve's " that work their are outstanding. Will go to for all future work

Best auto and maintenance and repair shop! This shop is fabulous. It is owned by Randy Rada and he has an excellent team of mechanics and mangers. I want to give a huge shout out to Steve Juneau for working with me on my repairs, explaining what was in need of repair/broken in terms a non-mechanic could understand. We even went out into the shop and as looked at the car as part of the explanation. He provided options – which I had not ever experienced before with a repair facility. The customer service is top notch. They will work with you and your budget. He even offered a coupon I was unaware of. Please consider using them the next time you need car service – you won’t be sorry.

Not sure what they spilled on my car but gross. Someone owes me $15 for a car wash I was told by Honest 1 the only way to diagnose the problem was a $175 test Luther Kia diagnosed the problem in under 30 minutes "Honest" -1 charged me a diagnostic, of $50 plus "shop's fees" only to tell me incorrect information. Honest 1 is either not honest or they are incompetent. Either way I would avoid them.