New Hope Auto Repair

Shontavia, we're so sorry to hear you feel you had a negative experience and It's unfortunate that you experienced tire repair issues that required tire replacement. One of the two tires we were going to repair under warranty was driven on low or flat which did damage to the inner liner of the tire which made it unsafe to put it back in service. Due to the age of the tires and you vehicle being all wheel drive we could only offer you a 4-tire replacement. We chose to offer you a tire we felt best suited your vehicle for ride, performance, and all season (winter) safety. The General tire we offered also came with a generous rebate. You declined the tire replacement at this time, and we repaired one tire and installed your spare due to the unrepairable condition. We honored our warranty, and you were not charged. We would like to help you if we could. Perhaps we could find a tire package at a lesser price and see what we can further do to help. Please give us a call if we can help but we respect any decision that is further made with your vehicle.

Marly, thank you for the continued support of our shop over the years! We truly appreciate it and hope to continue to earn your trust for many more. Enjoy your holiday season and we'll see you next time!

Thank you for the compliment to your service experience and for placing trust in our shop. We appreciate you!

Good morning, Sandra, thank you for choosing Honest-1 Auto Care in New Hope! We appreciate the positive rating.

Thank you for your continued trust in our shop to get the job done right! We're happy to help when those vehicle issues arise and we appreciate your recommendation. Have a great rest of your week, Cynthia!

Michelle, thank you for choosing our shop for your automotive needs! We'll always be here to help when you need it. Have a great day!

Thank you, Chuck!

Thank you, Chuck!

Good afternoon, Dora. Thank you for taking the time to reach out with our feedback about our team and the experience you have had. We hope to continue to provide you with positive service experiences for years to come!